✈️ Pan-India Shipping & Delivery
All garments are carefully inspected, pressed, and securely packaged in protective garment bags before dispatch.
- Standard Size Orders (Ready-to-Wear): Dispatched within 2 to 3 business days. Delivery across major metro cities takes 3 to 5 business days.
- Custom Bespoke & Made-to-Measure Orders: Handcrafted from raw fabric. Dispatched within 5 to 7 business days following measurement confirmation.
- Express / Urgent Wedding Orders: Expedited production and air courier dispatch are available upon request via our master tailor on WhatsApp.
- Order Tracking: Live tracking details (BlueDart, DTDC, or Delhivery) are shared directly to your registered WhatsApp number upon pickup.
✂️ 100% Fit Guarantee & Alterations
We ensure that every suit, blazer, and sherwani fits you comfortably and sharply.
- In-Studio Fittings (Bengaluru): If you visit our Chickpet Studio, master tailors provide complimentary, on-the-spot adjustments for all our orders.
- Online & Outstation Orders: All bespoke garments are stitched with generous internal fabric seam allowances (1.5 to 2 inches) to facilitate easy adjustments by any local tailor.
- Complimentary Alteration Support: If a custom piece requires re-adjustment by our master tailor, ship it back within 7 days of delivery, and we will alter it free of cost.
🛡️ Returns & Cancellation Terms
Because bespoke garments are individually hand-cut to custom body measurements and fabric choices, standard off-the-shelf return policies differ:
- Custom Made-to-Measure Garments: Non-refundable once fabric cutting has commenced. However, they are fully covered under our free alteration policy.
- Standard Sized Garments (Unworn / Tags Intact): Eligible for size exchange within 5 days of delivery.
- Transit Damages or Defects: In the rare event of a fabric defect or courier damage, notify us via WhatsApp within 24 hours with an unboxing video/photo for an immediate replacement or priority correction.
Have a Question About Your Order?
Our styling consultants and master cutters in Chickpet are available to assist you directly.
💬 Chat with Master Tailor